Sheets integration requires a Business tier plan to be enabled

Step 1: Install Google Sheets Add-On

look for Kondo in the Google Workspace Marketplace or use this link: https://workspace.google.com/marketplace/app/kondo/1020633171566

Step 2: Setup webhook

Go to extensions > Kondo > Setup webhook in the toolbar

Step 3: Activate the webhook

Refresh the google sheet. You will see a new toolbar item ‘Kondo Webhook’. Click to activate.

Step 4: Connect to Kondo

Click on Connect to Kondo and you will be redirected back to Kondo to finish setting up your sheets sync

Step 5. Select trigger type

There are two ways you can trigger syncs: streaming, and manual

  • streaming: will update the sheet every time there is a change in Kondo e.g. new messages sent, received, labels or notes updated etc.

  • manual: will only update the sheet upon manual triggering of sync

Step 6: Manually trigger a sync

Once you have at least 1 destination set up, you can trigger a sync by selecting a few rows and clicking the âš¡ button or with Cmd + K > Sync

Note on syncing conversation history

Kondo syncs conversation history in two ways

  1. latest message: this is synced in streaming mode or when you trigger syncs in the inbox list

  2. entire conversation: this is synced ONLY when you trigger a sync within an individual conversation