Google Sheets
Sheets integration requires a Business tier plan to be enabled
Step 1: Install Google Sheets Add-On
look for Kondo in the Google Workspace Marketplace or use this link: https://workspace.google.com/marketplace/app/kondo/1020633171566
Step 2: Setup webhook
Go to extensions > Kondo > Setup webhook in the toolbar
Step 3: Activate the webhook
Refresh the google sheet. You will see a new toolbar item ‘Kondo Webhook’. Click to activate.
Step 4: Connect to Kondo
Click on Connect to Kondo and you will be redirected back to Kondo to finish setting up your sheets sync
Step 5. Select trigger type
There are two ways you can trigger syncs: streaming, and manual
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streaming: will update the sheet every time there is a change in Kondo e.g. new messages sent, received, labels or notes updated etc.
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manual: will only update the sheet upon manual triggering of sync
Step 6: Manually trigger a sync
Once you have at least 1 destination set up, you can trigger a sync by selecting a few rows and clicking the âš¡ button or with Cmd + K > Sync
Note on syncing conversation history
Kondo syncs conversation history in two ways
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latest message: this is synced in streaming mode or when you trigger syncs in the inbox list
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entire conversation: this is synced ONLY when you trigger a sync within an individual conversation